The Climate Consultancy ("TCC", "we", "us", or "our") is committed to protecting your privacy and handling your personal data with care, transparency, and respect.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, sign up for our newsletter, register for an event, or otherwise engage with us.

By using our website, you agree to the terms of this Privacy Policy.

1. Who we are

The Climate Consultancy
Masdar City, Abu Dhabi
hello@theclimateconsultancy.com

If you have any questions about this Privacy Policy or how we handle your data, please contact us at hello@theclimateconsultancy.com.

2. What information we collect

We may collect personal information that you choose to share with us, including when you:

• fill in a contact form

• sign up for our newsletter

• register for an event

• respond to a survey or form

• contact us directly by email or through our website

This information may include:

• your name

• email address

• phone number

• organisation name

• job title

• professional details

• any other information you choose to share with us

We may also collect limited technical data automatically when you use our website, such as:

• IP address

• browser type

• device information

• pages visited

• time spent on the site

• referral source

• general website usage data collected through cookies and analytics tools

3. How we use your information

We use your information to:

• respond to enquiries and messages

• provide updates, newsletters, and other communications you have signed up to receive

• manage event registrations and related communications

• deliver our services, events, and community activities

• improve our website, content, and user experience

• understand website traffic and engagement

• maintain internal records and operational systems

• meet legal, regulatory, or contractual obligations

4. Tools and platforms we use

We use selected third-party tools to support our website and operations. These may include:

• Squarespace to host and manage our website

• Google Analytics to understand how visitors use our website

• Eventbrite to manage event registration and related communications

• Notion for internal organisation and information management

These providers may process limited personal data on our behalf where necessary for their function. We take reasonable care to work with platforms that are widely used and trusted, though we encourage you to review their own privacy policies where relevant.

5. Cookies and analytics

Our website uses cookies and similar technologies to help the site function properly, understand visitor behaviour, and improve performance.

For example, cookies may help us:

• remember certain user preferences

• understand which pages are being visited

• measure traffic and engagement through tools such as Google Analytics

• improve the structure, content, and performance of the website

Some cookies are necessary for the website to function. Others help us analyse usage and improve the experience.

You can control or disable cookies through your browser settings. Please note that disabling some cookies may affect how the website functions.

6. Legal basis for processing

We process personal data only where we have a valid basis to do so. Depending on the context, this may include:

• your consent

• the need to respond to your request or provide a service

• our legitimate interests in operating and improving our website and services

• compliance with legal obligations

7. How we share your information

We do not sell your personal data.

We may share your information with trusted third-party service providers where necessary to operate our website, services, events, or communications. This may include website hosting providers, analytics services, event platforms, and operational tools.

We may also disclose information where required by law or where necessary to protect our rights, operations, or users.

8. International data transfers

As we use digital tools and service providers that may operate across multiple jurisdictions, your information may be processed outside your country of residence.

Where this happens, we take reasonable steps to ensure your data is handled securely and in a manner consistent with applicable privacy standards.

9. Data retention

We keep personal data only for as long as necessary for the purpose for which it was collected, including for operational, legal, or administrative reasons.

When data is no longer needed, we aim to delete it securely or anonymise it where appropriate.

10. Data security

We take reasonable technical and organisational measures to protect your personal data from loss, misuse, unauthorised access, disclosure, alteration, or destruction.

Still, no digital platform or method of transmission can be guaranteed to be completely secure.

11. Your rights

Depending on the laws that apply to you, you may have the right to:

• access the personal data we hold about you

• request correction of inaccurate or incomplete information

• request deletion of your data

• object to or restrict certain forms of processing

• withdraw consent where processing is based on consent

• lodge a complaint with an appropriate data protection authority

To make a request, please contact us at hello@theclimateconsultancy.com.

12. Third-party links

Our website may include links to third-party websites or platforms. We are not responsible for the privacy practices or content of those external sites. We encourage you to read their privacy policies separately.

13. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices, tools, services, or legal obligations. Any updates will be posted on this page with a revised effective date.

14. Contact

If you have any questions about this Privacy Policy or how your data is handled, please contact:

The Climate Consultancy
Masdar City, Abu Dhabi
hello@theclimateconsultancy.com